Office Policies

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Our Mission

We are committed to making dental care a pleasant and memorable experience, and enhancing the lives and smiles of our patients. Using proven, state-of-the-art technology to enhance your experience, we maintain the most advanced procedures and equipment to ensure that every patient achieves a healthy and beautiful smile.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday, Tuesday, Thursday & Friday: 8 a.m. – 5 p.m.
Wednesday: closed

Appointments

We kindly ask that patients give us a 24-hour notice if they are unable to keep an appointment. The length of time reserved and the number of prior failed appointments determines your charge. We will not offer appointments to patients who miss multiple appointments without having given us proper notice. You may leave a message on our after-hours message phone if you find out that you are unable to honor an appointment after our office has closed for the day.

Estimates and Fees

After X-rays and an examination, you are entitled to (and should) ask for an estimate of fees to cover your treatment. All estimates are based upon conditions viewed at the time of diagnosis; unforeseen circumstances, such as pulpal therapy or cracked teeth, could alter an estimated fee.

It is customary to pay for dental services when they are rendered. Except in extreme emergencies, financial arrangements are made before treatment is rendered. (There is a service charge on all unpaid accounts.)

Delinquent Accounts

Delinquent accounts, which have to be turned over to a credit reporting collection agency, will have their balances increased 40-50% to cover the expenses associated with the collection agency. In addition to these collection agency expenses, delinquent accounts are also liable for attorney fees and court costs associated with the collection of the debt.

Patient Privacy

A laminated copy of our office Notice of Privacy Practices (HIPAA) is attached to the New Patient paperwork that you are asked to complete on your initial visit. Upon your request, we will be happy to provide you with your own personal copy of our Privacy Practices.